Sheriff's Support Specialist III - Sheriff's Office
Job Description
Job Summary
The Clark County Sheriff’s Office is recruiting for Sheriff’s Support Specialist III positions. The Sheriff's Office Support Branch provides a full range of high-level services to the agency and community. The Sheriff’s Office welcomes people of color and members of the LGBTQ+ communities to enhance its work force and to better reflect the diversity of the community.The Sheriff’s Support Specialist III performs advanced and specialized administrative support functions for the assigned division of the Sheriff’s Office. Support Specialist IIIs are generally responsible for the more complex support functions and those requiring in-depth expertise in the functions and services of the department. These positions require the knowledge of the day-to-day responsibilities of the assigned division, as well as understanding the goals and function of the Sheriff’s Office. Sheriff’s Support Specialist IIIs may also be responsible for providing technical assistance and guidance to other employees.
The current openings for Support Specialist III are in the Public Disclosure Unit, which processes requests for records in accordance with the Washington Public Records Act. This position also assists with review, analysis, and redaction of body-worn camera videos.
The typical schedule for this position is day shift weekdays (Monday-Friday); some overtime may be required. Hybrid remote schedule possible after successful completion of training.
Potential other assignments for this classification are Accreditation, Drug Task Force, HR & Training, Offender Registration, and Civil Process.
These positions are represented by the Sheriff’s Support Guild.
The Sheriff’s Office operates on a 24-hour, 7-days a week basis. Assignments and scheduling are based on a seniority bidding process.
Sheriff’s Support Specialist recruitments are governed by State Civil Service
laws, which requires specific recruitment procedures (see selection process).
This recruitment will be used to create an eligibility list to fill the available vacancies within the Sheriff’s Office.
Please see the Civil Service Process website for additional insight into Sheriff's Office qualifications. (https://www.clark.wa.gov/human-resources/civil-service- process )
A first review of applications will take place after December 13th.
Qualifications
High school graduate or GED.
United States citizenship or Permanent Resident Alien required.
Two to four years of college or business school training is highly desirable.
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; multi-line telephone, email and internet, word processing, spreadsheet, database and other computer applications, records management, accounting and others.
Experience in law enforcement, corrections or public services highly desirable. However, this expertise is not required at entry into the classification.
Prior experience with response to public records requests strongly desired.
Proficiency with MS Word, Outlook, and Excel and significant experience with other applications including spreadsheet and database management systems.
Strong oral & written communications and interpersonal skills.
Strong attention to detail.
Experience involving significant interaction with the public, law and justice agencies, and other local government preferred.
Ability to obtain notary public status for some specialized positions such as Civil Division within the Sheriff’s Office.
Certain assignments may require cashiering and basic bookkeeping skills.
Knowledge of:
General office procedures and practices.
Pertinent federal, state, and local laws which govern access to public records, privacy, and records retention preferred.
Advanced problem-solving based on guidelines and procedures.
Advanced proficiency in applicable computer applications.
Effective business/legal correspondence including spelling, grammar and punctuation.
Legal definitions and terminology.
Functions and terminology used by the law and justice system.
Ability to:
Interpret, apply, explain, and adhere to policies, regulations, and laws.
Analyze and interpret requests for records.
Operate video and audio editing software.
Establish and maintain cooperative and effective working relationships.
Work in a manner consistent with the Clark County Sheriff’s Office principles.
Master the more complex services and functions.
Effectively guide and assist other employees.
Evaluate and improve service delivery through enhancement of procedures, systems, organizational approaches and record keeping.
Develop and demonstrate effective customer service techniques for in person and over the phone contacts.
Communicate effectively in written form.
Demonstrate precision and high attention to detail.
Maintain confidentiality.
Obtain a Central Computerized Enforcement Service System (ACCESS) Level II Certification within 6 months of hire.
Obtain certification under Washington Association of Public Records Officers within 3 years of hire; some travel may be required for training courses.
SELECTION PROCESS:
Application Review: Incomplete applications will not pass the review; attaching a resume or referring to a resume does not substitute for a completed application. Candidates will be evaluated based on the content of their applications and those deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview: (Pass/Fail based on 70%) Questions will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Minimum passing score of 70% is required. The oral board will consist of a three-member interview panel who will ask the same position-related, pre- established written questions of all candidates.
Eligibility List: Successful candidates’ final scores will be ranked order of high/low. All candidates who successfully pass the oral board interview process (70% or better) will be placed onto the Clark County Civil Service eligibility list for the Sheriff’s Office Specialist III position according to rank. Rank is established by the candidate’s overall oral board interview score. The Civil Service Commission will review and certify the list to be in effect for one year from the date of list certification.
Selection Interview (aka Rule of Five): As positions become available the top five candidates from the eligibility list will be invited to participate in the Sheriff’s final selection interview. (Note: All offers of employment are contingent on successfully passing a comprehensive background check, a drug test and a polygraph exam)
Background Investigation*: Involves a comprehensive investigation based on information provided by finalist’s personal history statements (from high school years forward).
Post Offer Process: Selected candidates will be given a polygraph exam and be drug tested.
*The Background Standards for positions in the Clark County Sheriff’s Office reflect the very high standards demanded of candidates for public safety job classifications and safety sensitive positions within county service. They are designed to identify the kinds of behaviors which are required of Sheriff’s Office personnel serving the citizens of Clark County. Each candidate's past choices, judgments, and behaviors will be compared to these demanding standards. Candidates who fall short of demonstrating consistently sound decision making, maturity, and responsible past behaviors in each of these areas will not be further considered for employment in these critical positions. Each Standard represents an area that is essential for success in public safety employment. Candidates are asked to critically assess their own background considering these Standards before beginning the examination process.
Veteran’s Preference*
In accordance with the Revised Code of Washington (RCW 41.04.010), employment preference is given to veterans as defined by (RCW 41.04.07) who have received an honorable discharge or received a discharge for medical reasons with an honorable record.
Qualifying candidates will receive 10% added to their final (combined written and oral board exam) scores unless they are receiving military retirement. If qualifying candidates are receiving military retirement, 5% will be added to their overall final score. Veteran’s working for a city or county - who are called into active service for at least one or more years, may receive 5% to first promotional examinations only.
*NOTE: Veteran’s preference applies to all Clark County Sheriff’s civil service entry-level positions. Please provide a DD214.
Examples of Duties
Assignments within the Sheriff’s Office may vary significantly from division to division. The position may serve as the senior person in a work group and/or have continuing individual responsibility for a group of divisional functions or services. Duties may include but are not limited to the following:
Interpret and respond to public records requests
Use various records management systems and effectively collaborate with internal partners to gather and compile requested records
Read, interpret, and apply state and federal laws pertaining to privacy, confidentiality, and access to public records
Examine and evaluate records including paper and electronic documents, photos, audio and video recordings
Apply redactions to confidential documents
Use video and editing software to apply redactions to confidential material within audio and video recordings
Prepare professional business correspondence and other documents
Gather and compile information and prepare reports and analyses in response to problems or as assigned
Provide direct customer service in the more complex service areas
Develop and maintain computer databases or manual records systems
Use spreadsheets and software to track, analyze and report quantitative information
Process forms, applications, service requests and payments
Develop or recommend new policies, systems, work procedures and methods
Implement new procedures and systems and train staff
Coordinate and organize meetings, activities, and functions
Assist, guide or train other employees
Work Environment and Physical Demands
Work is performed primarily in an office setting and will require repetitive motions with a mouse and keyboard. Exposure to graphic descriptions and depictions of crime scenes and criminal activity. Exposure to videos which may include depictions of violence, individuals in distress, flashing lights, and rapid, dizzying movements.
Salary Grade
Sheriff Support.7Salary Range
$26.24 - $35.43- per hourClose Date
Open Until FilledRecruiter
Leslie Harrington SmithEmail:
Leslie.HarringtonSmith@clark.wa.govEqual Opportunity Employer
Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County’s Equal Employment Opportunity Plan is available at http://www.clark.wa.gov/human-resources/documents.
Employee Benefits and additional compensation
Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation. Some types of employees in some positions and bargaining units might have different benefits and additional compensation. More specific benefit information for the different bargaining units can be found at https://clark.wa.gov/human-resources/employee-benefits. Also please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.
Retirement Information
All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice.
For additional information, check out the Department of Retirement Systems' web site here: http://www.drs.wa.gov/
If you are in need of ADA/Section 504 assistance for accommodations, please contact Human Resources at (564) 397-2456; Relay (800) 833-6388.
Application Instructions
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